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Plan for use of automation tools to process claims under laws administered by the Secretary of Veterans Affairs

Title I: Compensation

Plain-language summaryAI

The Secretary of Veterans Affairs must create and submit a plan within one year to use automation tools that help process veterans' claims by retrieving records, compiling evidence, supporting decisions, sharing information, and generating correspondence. The plan must analyze the feasibility, needed modifications, unmet requirements, collaboration needs, and timeline for implementing these tools, prioritizing certain VA offices. Additionally, the VA must implement policies to notify claims processors about changes in benefits for certain veterans' children and submit a plan to ensure documents in the benefits system are correctly labeled, including when using automation.

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Section Text · Sec. 107.

(a) In general

Not later than one year after the date of the enactment of this Act, the Secretary of Veterans Affairs shall submit to the Committees on Veterans’ Affairs of the Senate and House of Representatives the plan of the Secretary to make available, to the maximum extent practicable, an automation tool described in subsection (b) to elements of the Department of Veterans Affairs for the purpose of processing claims under laws administered by the Secretary.

(b) Automation tool described

An automation tool described in this subsection is a technology developed for the Compensation Service of the Veterans Benefits Administration that—

(1)

automates the retrieval of the service record or health records of a veteran;

(2)

compiles evidence relevant to the determination of a claim for benefits under laws administered by the Secretary;

(3)

provides automated decision support relevant to such a determination;

(4)

automates information sharing between Federal agencies; and

(5)

assists in generating correspondence regarding such a claim.

(c) Analysis

In developing the plan required under subsection (a), the Secretary shall conduct an analysis of each of the following:

(1)

The feasibility and benefits of the use of an automation tool described in subsection (b) by elements of the Department for the purpose of processing claims under laws administered by the Secretary.

(2)

Any modification to an existing automation tool that could render such tool usable for such purpose by such an element.

(3)

Any requirement of any such element pertaining to such purpose that cannot be addressed by using an automation tool.

(4)

The extent to which the technology offices of such elements may need to collaborate with the technology office responsible for developing an automation tool in the course of the development and use of the tool by the element for such purpose.

(5)

A timeline for modifying and implementing any automation tool for use by such elements for such purpose.

(d) Priority

In providing or expanding an automation tool described in subsection (b) to elements of the Department pursuant to the plan required under subsection (a), the Secretary shall give priority to the following elements:

(1)

The Compensation Service.

(2)

The Pension and Fiduciary Service of the Veterans Benefits Administration.

(3)

The Education Service of the Veterans Benefits Administration.

(4)

Program offices of the Veterans Benefits Administration, as determined by the Secretary.

(5)

The Debt Management Center.

(6)

The Board of Veterans’ Appeals.

(e) Other requirements relating to technology at Department of Veterans Affairs

(1) Automatic notices regarding benefits for certain children of veterans

(A) In general

Not later than one year after the date of the enactment of this Act, the Secretary of Veterans Affairs shall implement policies, processes, and technological capabilities, including in the National Work Queue (or successor system), to ensure that, in the case of any covered situation, a claims processors is made aware of, and assigned to address, such covered situation.

(B) Definitions

In this subsection:

(i)

The term covered situation means—

(ii)

The term child has the meaning given such term in section 101(4)(A)(iii) of title 38, United States Code.

(2) Correct labeling of documents

Not later than one year after the date of the enactment of this Act, the Secretary shall submit to the Committees on Veterans’ Affairs of the Senate and House of Representatives a plan to ensure that documents in the Veterans Benefits Management System (or any successor system) are correctly labeled when such documents are uploaded, including when such documents are labeled using automation tools.